There is no doubt that the current pandemic has created challenges, especially for assessors like me trying to get to a customer site. The pandemic has propelled us to use the remote assessment method more extensively to replace a physical onsite visit. Given the unprecedented nature of the coronavirus outbreak, there was a lot of uncertainty around travel and social contact. As an assessor, it has undoubtedly allowed me to get creative in adapting to the current situation in terms of learning the most suitable remote assessment techniques. Using new communication technology, selected by the customer, whether it’s Zoom, Skype, or another tool, has been fun.