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Interview
Leading the way, Assessor Bei Wang on her role as a lead specialist

October 7, 2020

Leading the way, Assessor Bei Wang on her role as a lead specialist

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Interview
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Q.

What is something your fellow assessors probably don’t know about you?

A.

I am a Certified Lead Auditor in ISO 50001-Energy Management Systems. Since 2014, I have been extensively involved in developing the Global Superior Energy Performance (GSEP) scheme for the ISO 50001 Lead Auditor personnel certification programs. I have also participated in various programs with Natural Resources Canada and the Department of Energy to promote ISO 50001 and ISO 50003 in Canada.

 

Q.

You’ve been on the selection committee for the Global Energy Management Leadership Awards program; what has that been like?

A.

I have served as one of two experts representing Canada on the selection committee since 2016. The Energy Management Leadership Awards recognizes leading international organizations for their energy management achievements and raises the profile of the ISO 50001 energy management system. This system is a proven, broadly applicable solution to global energy and climate challenges. Over the years, it has brought me great joy to see the progression in the case studies submitted by our applicants regarding quality and quantity to promote clean energy.

 

Q.

What has been the most significant change to your daily activities at work since the COVID-19 pandemic?

A.

There is no doubt that the current pandemic has created challenges, especially for assessors like me trying to get to a customer site. The pandemic has propelled us to use the remote assessment method more extensively to replace a physical onsite visit. Given the unprecedented nature of the coronavirus outbreak, there was a lot of uncertainty around travel and social contact. As an assessor, it has undoubtedly allowed me to get creative in adapting to the current situation in terms of learning the most suitable remote assessment techniques. Using new communication technology, selected by the customer, whether it’s Zoom, Skype, or another tool, has been fun.

 

Q.

What challenges are you and your team are facing during remote assessments?

A.

All the assessments have continued for the majority of our customers. Companies facing financial challenges and looking at cost savings are genuinely appreciating being offered this remote assessment method and are not letting their certifications lapse. Remote assessments bring exciting challenges, particularly around presenting evidence and interacting with the customers. Good planning and preparation can overcome these issues.

 

Q.

What is your latest achievement, and what is your next goal in terms of career development?

A.

A lot of my spare time recently has been spent in preparing for the professional management certification exam. I received the PMP certificate on my first attempt with “Above Targets” in all five areas in March 2020. My next goal is to pursue an agile project management certificate.

 

Q.

Why did you decide to become an assessor?

A.

After my maternity leave, I reviewed my career path. I had worked in three different private sector companies for more than ten years as an engineer, and it was time for a change. Being an assessor means that I can use my knowledge and skills as an internal auditor in a more rewarding way. I have a Ph.D. in Chemical Engineering from the University of Toronto and wanted a job where I could still work with a variety of people. As a lead specialist, building relationships with customers is one of the most exciting aspects of my job.

 

Q.

What has been the most rewarding aspect of being an assessor so far?

A.

I have seen a lot of small or new customers struggling to understand the ISO requirements. As a lead assessor, I ensure that the customer understands that the assessment process is not a policing exercise; it is not a pass or fail activity. The team may identify actions that need to be resolved, but we are onsite seeking evidence of conformance. At the closing meeting, hearing that the customer’s top management team appreciates our assessment team’s dedication and effort is extremely rewarding.

 

Q.

What do you enjoy doing in your spare time?

A.

In my free time, I love to work out regularly. I enjoy taking a variety of classes that not only push me to move and be fit, but also have a rewarding group element. Eating fresh and healthy food- clearing my mind and keeping my body fit are important to me so that I can focus on my career.

 

Bei Wang received her Ph.D. degree in Chemical Engineering from the University of Toronto and she is a Registered P. Eng. in Ontario. She has been working at the Standards Council of Canada as a Program Manager in the Accreditation Services Branch since 2014. Bei has 10 years of quality assurance experience working in the sectors of Bio-Tech, Analytical Laboratory and Medical Devices in Canada, augmented by experience in supply chain management, quality management, product design and regulatory compliance. She is active on several technical working groups and mirror committees, including Nanotechnology (TC229 and TC113), Energy Management (TC301), Forestry Management (SFM TC) and Green House Gases (GHG) (TC207). Bei currently works as a staff assessor in multiple SCC accreditation programs.

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